Return/Exchange

You have thirty (30) whole days of open purchase!
The return shipping charge is EUR 5.95.-.

With delivery with UPS:
You must hand in your return at the location where you picked up your order or at another UPS access point.

With delivery with Instabox (Denmark):
If you had your package delivered with Instabox, you can hand in your return to the nearest Instabox locker. A return label is included in your package.

With delivery with PostNord (Denmark):
If you had delivery with PostNord, you can deliver your return to the nearest PostNord Office/Service Point. A return label is included in your package.

To send your return back to the online shop, the return must first be registered online by making use of the return link specified on the receipt email for your order. Use the return address label enclosed in your package. All returns to our online shop are charged return shipping of EUR 5.95. If the return is due to an error for which we are responsible, we will obviously cover the return shipping charge.

It may take up to 20 workdays to process a return back to our warehouse. For products returned to our online shop, the return amount will be refunded to the account which you used for payment. You are allowed to inspect products carefully, but labels or tags must not be removed and seals on underwear and swimwear packets must not be broken.