Close cart

Shipping and delivery

The normal delivery time is 1-6 workdays.

Due to heavy order influx during periods of sales and holiday seasons, we reserve the right to prolong the delivery time. 

Free delivery over 99,95 €. 


Our delivery options 

UPS Standard Access Point 5,95 € 
UPS Standard Door-to-Door  7,95 € 


New address?

If you change your address or if you implement temporary mail forwarding, you are responsible for updating your customer information when you place an order with us.

 

Trace your order

If you were logged in, or if you set up a user account with us when you placed your order, you can trace your order on My pages. By clicking the consignment number, you can see where your package is located.

 

UPS – Access Standard Point

For delivery to a UPS access point, your order will be available for ten days before being sent back to our warehouse. Unclaimed orders will be charged a fee of 9,95 € to cover the cost of return carriage to our premises. Orders that are unclaimed are normally not covered by the right of cancellation.

 

UPS – Standard Door-to-Door

Home delivery orders that are not delivered due to a lack of information or communication from a customer concerning the delivery date or time will be charged a fee of 9,95 € to cover the cost of return carriage to our premises. Home delivery orders that are automatically returned to us are normally not covered by the right of cancellation.


Do you have any questions regarding your order or delivery, please contact our customer service.